Our Policies & Terms of Use
Summary:
We do not send, vend, share, rent,
lease or in any other manner provide any unauthorized disclosure of your
personal information. Thus, information collected on this site is strictly for
our use, NO OTHER OUTSIDE PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH
AS BILLING INFORMATION, EMAIL ADDRESSES, ETC.
General Information
Terms of Use
Privacy Policy
Internet Services
This is the web site of The Rehabilitated Project.
Our postal address is:
The Rehabilitated Project
Post Office Box 1355
San Juan Capistrano, California 92693
We can be reached via e-mail at
webmaster@rehabilitated.org or you can reach us by telephone at
949-493-6000.
For each visitor to our Web page, our Web server automatically recognizes the
consumer's domain name and e-mail address (where possible). We collect
information volunteered by the consumer, such as survey information and/or site
registrations. The information we collect is used to customize the content
and/or layout of our page for each individual visitor and .
With respect to cookies: We use cookies to store visitors preferences, record
session information, such as items that consumers add to their shopping cart,
record user-specific information on what pages users access or visit, alert
visitors to new areas that we think might be of interest to them when they
return to our site, record past activity at a site in order to provide better
service when visitors return to our site , ensure that visitors are not
repeatedly sent the same banner ads, customize Web page content based on
visitors' browser type or other information that the visitor sends.
If you do not want to receive an e-mail from us in the future, please let us know
by sending us an e-mail at the above address.
If you supply us with your postal address on-line you will only receive the
information for which you provided to us at your postal address.
Persons who supply us with their telephone numbers on-line will only receive
telephone contact from us with information regarding orders they have placed
on-line. Please provide us with your name and phone number. We will be
sure your name is removed from the list we share with other organizations
With respect to Ad Servers: To try and bring you offers that are of interest to
you, we have relationships with other companies that we allow to place ads on
our Web pages. As a result of your visit to our site, ad server companies may
collect information such as your domain type, your IP address and clickstream
information. For further information, consult the privacy policies of:
http://www.google.com,
http://www.msn.com,
http://www.yahoo.com, and
http://www.overture.com.
From time to time, we may use customer information for new, unanticipated uses
not previously disclosed in our privacy notice. If our information practices
change at some time in the future we will post the policy changes to our Web
site to notify you of these changes and provide you with the ability to opt out
of these new uses. If you are concerned about how your information is used, you
should check back at our Web site periodically.
Upon request we provide site visitors with access to all information [including
proprietary information] that we maintain about them.
Upon request we offer visitors the ability to have inaccuracies corrected in
contact information, financial information, unique identifiers, transaction
information, communications that the consumer/visitor has directed to the site.
Consumers can have this information corrected by sending us an e-mail at the above
address, calling us at the above telephone number, or writing to us at the above
address.
With respect to security: When we transfer and receive certain types of
sensitive information such as financial or health information, we redirect
visitors to a secure server and will notify visitors through a pop-up screen on
our site, We have appropriate security measures in place in our physical
facilities to protect against the loss, misuse or alteration of information that
we have collected from you at our site.
If you feel that this site is not following its stated information policy, you
may contact us at the above addresses or phone number, and/or to state or local chapters
of the Better Business Bureau.
Revision date: February 15, 2007
All services provided by The Rehabilitated Project ("The Rehabilitated Project")
may be used for lawful purposes only. Transmission, storage or presentation of
any information, data or material in violation of any United States federal,
state or city law is prohibited. This includes, but is not limited to:
copyrighted material, material we judge to be threatening or obscene, or
material protected by trade secret and other statute. The subscriber agrees to
indemnify and hold harmless The Rehabilitated Project from any claims resulting
from the use of service which damages the subscriber or any other party.
Prohibited are sites that promote any illegal activity or present content
that may be damaging to The Rehabilitated Project's servers, or any other server
on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
pirated software
hacker programs or archives
Warez sites
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES,
PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES,
YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE, AND A $50.00
CANCELLATION FEE WILL APPLY. ADDITIONALLY, The Rehabilitated Project WILL NOTIFY
THE PROPER AUTHORITIES OF YOUR ACTIONS.
Traffic Usage
All account plans come with a predetermined amount of traffic allowance. We
monitor all accounts and bill $1.00 for each gig of traffic exceeded. This
amount is not prorated, meaning that 1 mb - 1 gig will be treated and billed as
the same.
IRC
We currently do not allow IRC or IRC bots to be operated on our servers.
Server Abuse
Any attempt to undermine or cause harm to a server or customer of The
Rehabilitated Project is strictly prohibited. As our customer you are
responsible for all your accounts. Should you violate the Terms of Services
outlined within, your account will be cancelled without chance of refund.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole
discretion.
All sub-networks, distributive hosting sites and dedicated servers of The
Rehabilitated Project must adhere to the above policies, with the exception of
system resources in respect to dedicated servers.
Billing
By the Account Activation Date of each month, The Rehabilitated Project shall
either:
(1) debit the client's credit card (when such information has been provided
by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the
applicable Service Fees for services rendered for the current month. When an
invoice is delivered to the client, payment shall be remitted to The
Rehabilitated Project by no later than the specified payment due date. The
Rehabilitated Project shall be entitled to immediately terminate this agreement
for client's failure to make timely payments. You will be provided with an
invoice on a monthly basis. All credit cards are billed automatically on a
monthly basis. It is the client's responsibility to ensure that they have
sufficient credit to cover this transaction. In the event that there is
insufficient credit, we will send an e-mail notification, at which point we will
need to be provided with another credit card account number within 24 hours. If
we do not receive a response within 24 hours, the account, and all accounts
under that account plan, will be suspended.
Service Fees
Certain services carry a setup fee charged by The Rehabilitated Project to
client, which must be paid by client in order to have use of said services. If
client terminates this agreement, client shall be responsible for any and all
outstanding fees owed to The Rehabilitated Project and agrees to pay any and all
fees incurred by client. Because the services are provided on a monthly basis,
the client will be responsible for service fees incurred each month, regardless
of when client provides notice of termination. Thus, for example, if the client
provides notice of termination on the 15th day of a particular month, the client
will be responsible for service fees for the entire month, and such fees will
not be pro-rated or refunded.
Money back guarantee & refund policy
We offer a 5 day Money back guarantee.
Refunds: If client has retained the services for one year and has pre-paid The
Rehabilitated Project for such services, refunds will be issued for any unused
full month of the services, upon client's request. Therefore, if client's
account is cancelled at any point during the one-year term, client will be
entitled to a refund for the months remaining, after notice given by the 25th
day of the preceding month.
Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee of
$20.00 prior to reactivation.
Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days notice for
a cancellation.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole
discretion.
Limitation of Liability
The Rehabilitated Project shall not be responsible for any claimed damages,
including incidental and consequential damages, which may arise from The
Rehabilitated Project ' servers going off-line or being unavailable for any
reason whatsoever. Furthermore, The Rehabilitated Project shall not be
responsible for any claimed damages, including incidental or consequential
damages, resulting from the corruption or deletion of any web site from one of
The Rehabilitated Project ' servers. All damages shall be limited to the
immediate termination of service.
Violations
Violations of these Acceptable Use Policies should be referred to
webmaster@rehabilitated.org. All complaints will be investigated promptly.
Failure to follow any term or condition will be grounds for immediate account
deactivation.
Disclaimer
The Rehabilitated Project cannot be held liable for system down time, crashes or
data loss. We cannot be held liable for any predicated estimate of profits which
a client would have gained if their site was functioning. Certain services
provided by The Rehabilitated Project are resold. Thus, certain equipment,
routing, software and programming used by The Rehabilitated Project are not
directly owned or written by The Rehabilitated Project. Moreover, The
Rehabilitated Project holds no responsibility for the use of our clients'
accounts. Failure to comply with any terms or conditions will result in the
automatic deactivation of the account in question. We reserve the right to
remove any account, without advance notice for any reason without restitution,
as The Rehabilitated Project sees fit.
Account Activation
By activating your account with The Rehabilitated Project, you agree to the
above policies and disclaimer. Upon requesting activation of an account, you are
required to accept these policies, guidelines and disclaimer, and a copy of your
acceptance is forwarded along with your activation request to be maintained with
your account information.
NOTICE: If you sign up for an account and fail to comply
with these terms, no refunds will be given. We will, however, advise you by
e-mail or phone prior to taking any action to provide you with an opportunity to
correct the problem.
Server Uptime Guarantee
The Rehabilitated Project guarantees 99% service (http, ftp, pop, imap, smtp)
uptime on all hosting plans. Should we fail to deliver this for any given
calendar month, your account will be refunded a pro-rated amount for the
duration of excessive downtime.
The Rehabilitated Project reserves the right to amend any or all of the above
policies, guidelines and disclaimer without notification. We also retain the
right to increase any pricing and make changes to our account plans without
notification.
Revision date: February 15, 2007: The Rehabilitated Project has created this privacy statement in order to
demonstrate our firm commitment to privacy. The following discloses the
information gathering and dissemination practices for this Web site.
Information Automatically Logged
We use your IP address to help diagnose problems with our server and to
administer our Web site. We use this information for no other reason.
Order Forms
Our site uses an order form for customers to request services. (128 bit
encryption). We collect sensitive information which is used only for our
purpose, no third party receives any type of information from us.
Contact information from the order forms is used to get in touch with the
customer when necessary.
Billing information that is collected is used to bill the user for services.
Unique identifiers are collected from Web site visitors to verify the user's
identity.
Demographic and profile data is also collected at our site.
We use this data to tailor our visitor's experience at our site showing them
content that we think they might be interested in, and displaying the content
according to their preferences.
Security
This site has security measures in place to protect the loss, misuse, and
alteration of the information under our control. We use strong SSL encryption to
ensure your privacy.
Third Parties
We do not send, vend, share, rent, lease or in any other manner provide any
unauthorized disclosure of your personal information. Thus, information collected on this site is strictly for our use, NO OTHER OUTSIDE
PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH AS BILLING INFORMATION, EMAIL
ADDRESSES, ETC.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this
site, or your dealings with this Web site, you can contact:
webmaster@rehabilitated.org.
Revision date: February 15, 2007
As a provider of web site hosting and other Internet-related services, The
Rehabilitated Project offers its customer (also known as "Subscribers") and
their customers and users the means to acquire and disseminate a wealth of
public, private, commercial and non-commercial information. The Rehabilitated
Project respects that the Internet provides a forum for free and open discussion
and dissemination of information. However, when there are competing interests at
issue, The Rehabilitated Project reserves the right to take certain preventive
or corrective actions. In order to protect these competing interests, The
Rehabilitated Project has developed an Acceptable Use Policy ("AUP"),
which supplements and explains certain terms of each customer's respective
service agreement, and is intended as a guide to the customer's rights and
obligations when using The Rehabilitated Project' services. This AUP will be
revised from time to time.
One important aspect of the Internet is that no one party owns or controls
it. This fact accounts for much of the Internet's openness and value, but it
also places a high premium on the judgment and responsibility of those who use
it, both in the information they acquire and in the information they disseminate
to others. When subscribers obtain information through the Internet, they must
keep in mind that The Rehabilitated Project cannot monitor, verify, warrant or
vouch for the accuracy and quality of the information they acquire. For this
reason, the subscriber must exercise his or her best judgment in relying on
information obtained from the Internet, and also should be aware that some
material posted to the Internet may be sexually explicit or otherwise offensive.
Because The Rehabilitated Project cannot monitor or censor the Internet, and
will not attempt to do so, The Rehabilitated Project cannot accept any
responsibility for injury to its subscribers resulting from inaccurate,
unsuitable, offensive or illegal Internet communications.
When subscribers disseminate information from the Internet, they must keep in
mind that The Rehabilitated Project does not review, edit, censor or take
responsibility for any information its subscribers may create. When users place
information on the Internet, they have the same liability as other authors for
copyright infringement, defamation and other harmful speech. Also, because the
information created is carried over The Rehabilitated Project' network and may
reach a large number of people, including both subscribers and non-subscribers
of The Rehabilitated Project, subscribers' postings to the Internet may affect
other subscribers and may affect The Rehabilitated Project' goodwill, business,
reputation or operations. For these reasons, subscribers violate The
Rehabilitated Project policy and the Service Agreement when they, their
customers, affiliates or subsidiaries engage in the following PROHIBITED
activities:
Spamming:
Sending unsolicited bulk and/or commercial information over the Internet. It is
not only harmful because of its negative impact on consumer attitudes toward The
Rehabilitated Project, but also because it can overload The Rehabilitated
Project' network and disrupt service to The Rehabilitated Project' subscribers.
Also, maintaining an open SMTP relay is prohibited. When a complaint is
received, The Rehabilitated Project will investigate and shutdown the account
that is SPAMing. A $250 charge for violating this policy will be charged to the
person initiating the SPAM. Furthermore The Rehabilitated Project reserves the
right to prosecute for this violation. A $1.00 charge will be assessed PER EMAIL
sent should The Rehabilitated Project choose to pursue and prosecute.
Audio/Video Streaming:
Audio/Video Streaming is not hosting friendly. As such, The Rehabilitated
Project does not allow any streaming of audio or video content. Offending
accounts will be suspended without noticed or terminated.
Adult-Oriented Content:
The Rehabilitated Project does not allow adult content and will
suspend/terminate any offending account.
Large File Policy:
The Rehabilitated Project is not for file hosting and distribution - as such,
customers may not host any files larger than 50MB in size that are observed to
be available for the sole purpose of download. Such files include but are not
limited to .ISO, audio/video files, .EXE files. If you are unsure whether your
file is against this policy, please e-mail webmaster@rehabilitated.org.
Obscene Speech or Materials:
Using The Rehabilitated Project' network to advertise, transmit, store, post,
display, or otherwise make available child pornography or obscene speech or
material is prohibited. The Rehabilitated Project is required by law to notify
law enforcement agencies when it becomes aware of the presence of child
pornography on or being transmitted through its network.
Defamatory or Abusive Language:
Using The Rehabilitated Project' network as a means to transmit or post
negative, defamatory, harassing, abusive or threatening language.
Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in
part, to mask the originator of the message.
Illegal or Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks
belonging to another party, or attempting to penetrate security measures of
another individual's system (often known as "hacking"). Also, any activity that
may be used as a precursor to an attempted system penetration (i.e., port scan,
stealth scan or other information-gathering activity).
Distribution of Internet Viruses, Worms, Trojan Horses or Other
Destructive Activities:
Distributing information regarding the creation of and sending Internet viruses,
worms, Trojan horses, pinging, flooding, mail bombing or denial of service
attacks. Also, activities that disrupt the use of or interfere with the ability
of others to effectively use the network or any connected network, system,
service or equipment.
Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software, program,
product or service that is designed to violate this AUP, which includes the
facilitation of the means to spam, initiation of pinging, flooding, mail
bombing, denial of service attacks and piracy of software.
Export Control Violations:
Exporting encryption software over the Internet or otherwise, to points outside
the United States.
Usenet Groups:
The Rehabilitated Project reserves the right not to accept postings from
newsgroups where we have actual knowledge that the content of the newsgroup
violates the AUP.
Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but not
limited to, advertising, transmitting or otherwise making available ponzi
schemes, pyramid schemes, fraudulently charging credit cards and pirating
software.
Other Activities:
Engaging in activities, whether lawful or unlawful, that The Rehabilitated
Project determines to be harmful to its subscribers, operations, reputation,
goodwill or customer relations.
As we have pointed out, the responsibility for avoiding harmful activities
just described rests primarily with the subscriber. The Rehabilitated Project
will not, as an ordinary practice, monitor the communications of its subscribers
to ensure that they comply with The Rehabilitated Project's policy or applicable
law. However, when The Rehabilitated Project becomes aware of harmful
activities, it may take any action to stop the harmful activity, including, but
not limited to, removal of information, shutting down a web site, implementing
screening software designed to block offending transmissions, denying access to
the Internet, or any other action deemed appropriate by The Rehabilitated
Project.
The Rehabilitated Project is also aware that many of its subscribers are
themselves providers of Internet services, and that information reaching The
Rehabilitated Project's facilities from those subscribers may have originated
from a customer of the subscriber or from another third party. The Rehabilitated
Project does not require its subscribers who offer Internet services to monitor
or censor transmissions or web sites created by customers of its subscribers.
The Rehabilitated Project reserves the right to directly take action against a
customer of its subscribers. Also, The Rehabilitated Project may take action
against the The Rehabilitated Project's subscriber because of activities of a
customer of the subscriber, even though the action may affect other customers of
the subscriber. Similarly, The Rehabilitated Project anticipates that
subscribers who offer Internet services will cooperate with The Rehabilitated
Project in any corrective or preventive action that The Rehabilitated Project
deems necessary. Failure to cooperate with such corrective or preventive
measures is a violation of The Rehabilitated Project policy.
The Rehabilitated Project will not intentionally monitor private electronic
mail messages sent or received by its subscribers, unless required to do so by
law, governmental authority or when public safety is at stake. The Rehabilitated
Project may, however, monitor its service electronically to determine that its
facilities are operating satisfactorily. Also, The Rehabilitated Project may
disclose information, including, but not limited to, information concerning a
subscriber, a transmission made using our network, or a web site, in order to
comply with a court order, subpoena, summons, discovery request, warrant,
statute, regulation or governmental request. The Rehabilitated Project assumes
no obligation to inform the subscriber that subscriber information has been
provided and, in some cases, may be prohibited by law from giving such notice.
Finally, The Rehabilitated Project may disclose subscriber information or
information transmitted over its network where necessary to protect The
Rehabilitated Project and others from harm, or where such disclosure is
necessary to the proper operation of the system. However, The Rehabilitated
Project will never sell information to other services or outside companies.
The Rehabilitated Project expects that its subscribers who provide Internet
services to others will comply fully with all applicable laws concerning the
privacy of online communications. A subscriber's failure to comply with those
laws will violate The Rehabilitated Project policy. Finally, The Rehabilitated
Project wishes to emphasize that, in signing the Service Agreement, subscribers
indemnify The Rehabilitated Project for any violation of the Service Agreement,
law or The Rehabilitated Project policy resulting in loss to The Rehabilitated
Project or the bringing of any claim against The Rehabilitated Project by any
third party. This means that, if The Rehabilitated Project is sued because of a
subscriber's or customer of a subscriber's activity, the subscriber will be
responsible for payment of any damages awarded against The Rehabilitated
Project, plus costs and reasonable attorney's fees.
We hope this AUP is helpful in clarifying the obligations of Internet users,
including The Rehabilitated Project and its subscribers, as responsible members
of the Internet. Any complaints about a subscriber's violation of this AUP
should be sent to webmaster@rehabilitated.org. |
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